User data guides what we do at USAGov. Without it, we wouldn’t know what government questions people are searching for. And we wouldn’t know how to design our content to make it easier for people to find and understand the answers.
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Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español
“Diga o marque 2": USAGov en Español’s New Approach to Interactive Voice Response
USAGov receives and responds to questions directly from the public in many ways: through social media, on page surveys on USA.gov and USAGov en Español
How USA.gov Is Making Its COVID-19 Content Easier to Find
During the coronavirus pandemic, government websites are working to make their COVID-19-related content easier for people to find in search engine results. They’re doing it by using SpecialAnnouncement schema.org tags.
Visit this blog post from Digital.gov to get a clear explanation of how these tags work, and find out what USA.gov is learning by using them.