Our blog

Visitors to USA.gov searched for over 10,000 different words or phrases in 2015. Many of these terms are different, but have similar meanings—like jobs and careers. We grouped these terms into categories and sub-categories in order to get a larger view of what people want from the government. The most popular search topics this year were related to:

There are 11.7 million + reasons to be on Twitter - the approximate number of Hispanics in the U.S. who are using the platform. And out of those 11.7 million, 43% tweet in English and in Spanish. Hispanics over index their counterparts when it comes to digital technologies and services, but how do you reach them and target your messages via Twitter chats?

Exploring and capturing interesting government careers is at the heart of Kids.gov’s content marketing strategy. Original scripting, curating through our various publishing channels, and promoting become the lifecycle of every video that we create.

Over the last several months, staff from General Service Administration’s USAGov and 18F teams have been talking to Americans around the country about the good, the bad, and the ugly of interacting with their federal government. The goal of the research is to gain a better understanding of how we can build a better "front door" to the federal government by building new digital services and enhancing existing ones.

Over the next few months, we'll share what we're doing and learning with a series of blog posts.

The government, and its services, are complicated to navigate. USAGov is working to change that. Over the years, we’ve evolved from providing information in print and launching a web portal to answering people's questions on social media and embracing content marketing. We serve as a guide to government information and services, and we are doing it in both English and Spanish.