Our blog

Select year and/or month to see the blog entries from the selected year/month.

We’ve wanted to try out artificial intelligence (AI) for a few years. We get tons of questions from the public, and wanted to see if automation could help us answer them quicker. We also knew that scams are one of the top tasks for our website and contact center audiences. In late 2018, we blended our exploration of AI and expertise in scams to launch our chatbot.

 

📅 April 3, 2019
SHARE THIS PAGE:

Have a question?

Ask a real person any government-related question for free. They will get you the answer or let you know where to find it.

Top